Email
Address: Send design requests,
questions or comments to: info@mosmemorials.com
It has come to my attention that this mail link may not be working. Until I can get it fixed please just copy and paste this one to your mail message: roxanne_book@yahoo.com Sorry for the inconvenience.
Mailing
Address: Mo's Memorials 207 Dixon Ave. Hicksville, OH
43526 | |
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Do you use real
stone? YES! We use real natural river
stone. Each stone has natural "flaws" created by
mother nature. Including colors &
pattern variations. This makes each stone
unique; one-of-a-kind. We also use granite, slate and glass
for your unique item.
Can I select the color or shape of my
stone? Unfortunately, you can not select the
color or shape of your stone. Since, we use
natural river stone, the shapes and colors are random.
No two river stones are alike. Therefore, we can not
guarantee a specific color or shape of stone.
Can you help me
design my stone? Yes! Email us the text and
any requests to roxanne_book@yahoo.comand
we'll custom design you a stone for
FREE.
How do I pay
for my order? We securely acceptPaypal. In addition, we will also accept order payments via U.S.
mail in the form of a check or money order.
How long will
it take to receive my order? Orders usually
ship from our location within 2 weeks. Depending on
the workload, orders may take a few extra days to ship.
It will be worth the wait. The actual shipping time will
vary based on your location. Expedited shipping is
available at additional cost. Rush service is also
available at an additional
cost.
How will my
order ship? We ship most orders via USPS.
You will receive an
shipment confirmation email
the day your order ships.
Do you offer a volume
discount? Yes. Contact us about our new quantity discounted
prices.
What is your return
policy? It is our goal to satisfy each
and every one of our customers. If a mistake
is made on our part, we will engrave a replacement stone
or provide full refund. This will not require the
return of a stone.
Since we use natural river
stones, all of the stones have natural flaws and
imperfections. Therefore, we can not offer a
refund or return based on the shape, color or
natural flaws and imperfections within the
stone.
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